Where are you located?
We are located in Behind Imaara Daima Mall, Nairobi, Kenya. Please check our website for details.
Do you ship outside the Kenya?
Currently, we only ship within the Kenya.
What carriers do you ship through and how is cost calculated?
We ship through major carriers like G4S, Well Fargo, and our company mode of Transport. Shipping costs are calculated based on your location.
How will our orders be packaged?
Orders that require packaging, are carefully packaged with protective materials to ensure safe delivery.
How accurate are the weights of your products?
We strive to provide accurate weight measurements, but minor discrepancies may occur.
Can I combine multiple orders to save on shipping costs?
Yes, if orders are placed within a short timeframe, we may be able to combine shipping.
Do you provide free shipping on orders over a certain amount?
We do not offer free shipping. Please check our shipping policy for details.
Do you offer local pickup as an option?
Yes, local pickup is available at select locations.
How long will it take for my order to arrive?
Delivery times vary based on location and carrier. Estimated times are provided in our Shipping policy page.
What are the key features of this product?
Each product has unique features. Please refer to the product description on our website.
How does this product work?
Detailed usage instructions are provided with each product.
What materials is this product made from?
Our products are made from high-quality materials. Please check individual product pages for specifics.
Is this product available in different sizes/colors/variants?
Yes, many of our products are available in multiple variants.
What are the dimensions and weight of the product?
Product dimensions and weight are listed on our website.
Do you offer wholesale pricing for businesses?
Yes, we offer wholesale pricing for businesses. Contact us for more information.